Operational Audit

Our objective of this operational audit is to assess the effectiveness and efficiency of the property management company’s operations, identify areas for improvement and provide recommendations to enhance performance.

Our Methodology:

Data Collection: The operational audit will be conducted through a review of the property management company’s records and data, including financial statements, maintenance logs, and tenant files.
Interviews: Key personnel, including property managers, maintenance personnel, and tenants, will be interviewed to gather information about the property management operations.
Site Visits: The property management team will be visited to observe the operations and assess the overall quality of the services provided.
Analysis: The collected data will be analyzed and evaluated to determine areas for improvement and provide recommendations for enhancing performance.

This audit will focus on the following key areas of property management operations

Financial Management: The review of financial operations, including budgeting, accounting, and financial reporting procedures.

Tenant Relations: The assessment of tenant satisfaction and communication, as well as the management of tenant complaints and concerns.

Maintenance and Repairs: The review of the maintenance and repair processes, including the frequency and timeliness of maintenance and repair requests, and the overall quality of the work performed.

Marketing and Leasing: The assessment of marketing and leasing activities, including the effectiveness of advertising, property showings, and tenant retention.

Risk Management: The review of the property management company’s risk management policies and procedures, including insurance coverage and liability protection.

Super Support Outcomes

By conducting an operational audit, the property management company can improve performance, increase tenant satisfaction, and reduce operational costs. This will result in a more efficient and effective property management operation and contribute to the overall success of the company.

The findings and recommendations of the operational audit will be presented in a detailed report, including a summary of the audit objectives and methodology, the results of the data analysis, and recommendations for improvement. The report will be presented to the property management company to provide guidance and support in improving operations

Contact

S3, 2nd Floor, Chandralaya Flat, No 36, Vageeshwari Amman Street, Vijayalakshmi Puram, Ambattur, Chennai, India
(+91) 99403 77437
info@avkind.com

Operational Audit